Was thinking of upgrading my old, heavy fat bike and found a Crestone Demo on the Borealis website. So, I called and spoke with David, who was super friendly and helpful and gave me lots of details about the bike itself and the demo purchase process. He even went out to physically check on the two bikes I was interested in, and called me back 10 mins later with details about their exact condition (near perfect!).
So, I placed my order online around lunchtime on a Friday, and my bike shipped that evening and arrived by the following Tuesday!! I assembled it in about an hour using only the free multi-tool they provided, then was able to dial-in the fit and tuning during a short ride around my house.
The bike itself (Crestone) is exactly as described, and is clearly built with great attention to detail. It's as light as my short-travel XC race bike, but way more stable and with much better traction!
This particular demo bike was set up with tubes, and when I asked about going tubeless, David made sure to include valves and sealant at no extra charge. The free t-shirt and tote bag were a nice touch, too!
I'm totally impressed by both Borealis as a company and the quality of the bike.