Borealis does not accept shipments to PO boxes, and additional charges may apply for deliveries to Alaska and Hawaii. We offer flat rate shipping on all products through the most economical FedEx option.
Bikes, frames, and wheelsets typically ship via Ground, while small parts are shipped using 2-Day Express. Please contact us if any damage occurs during shipping.
Borealis provides a 30-day money-back guarantee. If you're not satisfied with your purchase, you can exchange the product or return it for a full refund, minus any transaction fees and shipping costs. Return shipping is the customer’s responsibility, and all returned or exchanged items must be in sellable condition.