Shipping and Returns
Shipping and Returns
PO boxes not accepted. Shipping discounts or exclusions only apply within the lower 48 states of the US.
Contact us if damage occurs during shipping. We will replace or discount products that are damaged depending on the nature of the damage.
LIMITED LIFETIME WARRANTY
LIMITED LIFETIME WARRANTY
FOR PURCHASES MADE ON OR AFTER JANUARY 1, 2023:
BOREALIS offers a LIMITED LIFETIME warranty to the original owner of each new BOREALIS bicycle, fork or frameset that the bicycle frame, fork or frameset when new is free of defective materials and workmanship.
The limited warranty is conditioned upon the bicycle being operated under normal conditions and use, and properly maintained.
This limited warranty does not apply to paint/finish or components attached to the bicycle/fork/frameset such as rims, drive train, brakes, seat post, handlebar and stem, or any suspension related parts or components.
Paint/finish, components attached to the bicycle/frameset such as rims, drive train, brakes, seat post, handlebar and stem, or any suspension-related parts or components are covered under the limited one (1) year warranty.
The total cargo load for BOREALIS frames and forks is 300 pounds. The total cargo load includes the rider and any associated gear warn by the rider or attached to the frame or fork.
PURCHASES MADE BEFORE JANUARY 1, 2023 HAVE A 5-YEAR WARRANTY WITH THE SAME LIMITATIONS.
LIMITED ONE (1) YEAR WARRANTY ON COMPLETE BICYCLE
Subject to the following limitations, terms and conditions, BOREALIS warrants to the original owner of each new BOREALIS bicycle that this bicycle, when new, is free of defective materials and workmanship. This warranty shall expire one (1) year from the date of the original purchase from an authorized BOREALIS dealer and is conditioned upon the bicycle being operated under normal conditions and use, and properly maintained. This warranty is void if the bicycle was not purchased new or not properly assembled by an authorized BOREALIS dealer.
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Our flagship carbon fiber Crestone Frame, featuring a race ready, super-light component build. A size medium weighs in around 24 pounds! The Crestone Pro sets the standard for performance built fat bikes. Carefully configured to push your fat bike experience to absolute limit. Standard features include super light SRAM Eagle XX1 Gold 12-speed drivetrain, HED Carbon 26" wheels laced on HOPE hubs, and fast rolling Jumbo Jim 4.4" tires.
|Frame||Borealis Crestone Carbon|
|Fork||Borealis Carbon Rigid Fork|
|Bottom Bracket||SRAM DUB Threaded 100mm|
|Crankset||SRAM Eagle XX1 Carbon 175mm with SRAM 30T X-Sync chainring|
|Rear Derailleur||SRAM Eagle XX1 12 speed|
|Chain||SRAM XX1 Gold|
|Cassette||SRAM XG-1299 Gold 11-50T|
|Shifter||SRAM Eagle XX1 12 speed|
|Brakes||SRAM G2 RS 4-Piston Hydraulic with SRAM Centerline 180/160mm Rotors|
|Hubs||HOPE Fatsno Pro 4|
|Rims||HED Big Deal Carbon 26x85|
|Spokes||Borealis Straight Gauge|
|Nipples||Borealis Silver Brass|
|Tires||Schwalbe Jumbo Jim 26x4.4 120TPI|
|Bar||RaceFace NEXT SL 740x10mm OR Borealis Carbon (based on supply)|
|Post||RaceFace Next SL 31.6x400|
|DT/CS Protector||Lizard Skins|
|Estimated Weight||Size Medium 24 pounds|
|Wheel / Tire Size||26 x 3.8–5.0" on up to a 100mm rim / 27.5 x 2.8-4.5 on up to an 82mm rim / 29 x 2.25–3.0|
|Max Fork Travel||120mm|
|Dropper Compatible||Internal - 125mm for SM & MD / 150mm for LG & XL|
|Bottom Bracket||100mm Threaded BSA|
|Crankset (Max Ring)||Chainline 76.5mm / 1x (34t)|
|Rear Brake (Rotor)||74mm post (160mm)|
|Rear Spacing||197 x 12mm thru-axle|
|Rear Axle||ø12 x 229L, TP= 1.5, TL = 20|
|Derailleur Hanger||Borealis Crestone|
|Bottle Mount||Small & Medium: 1 (downtube) / Large & XL: 2 (downtube & seatube)|
|Rear Rack Reccomendation||Old Man Mountain Divide Fat|
|Rear Rack Mounts, Upper||No|
|Axle to Crown||487mm|
|Steerer Tube Size||28.6mm|
|Crown Seat Diameter||40mm|
Stack and Reach are the fundamental fit elements, they are both measured relative to the bottom bracket. When choosing the Borealis that is right for you, it’s important to find a balance in these measurements to ensure the best performance.
|EFFECTIVE TOP TUBE||585 mm||610 mm||630 mm||650 mm|
|SEAT TUBE CENTER TO TOP||381 mm||432 mm||484 mm||534 mm|
|HEAD TUBE||105 mm||120 mm||135 mm||150 mm|
|SEAT TUBE ANGLE||73 deg||73 deg||73 deg||73 deg|
|HEAD TUBE ANGLE||70 deg||70 deg||70 deg||70 deg|
|CHAINSTAY||459 mm||459 mm||459 mm||459 mm|
|BB DROP||60 mm||60 mm||60 mm||60 mm|
|REACH||407 mm||423 mm||438 mm||451 mm|
|STACK||597 mm||611 mm||625 mm||639 mm|
There is some assembly required upon receipt. Your bike will be completely assembled and tuned by Borealis, then partially disassembled for shipment. The remaining assembly will require installation of the rear derailleur, chain, fork, seat post, wheels, and handlebars. A multi-tool will be included with your order that has all tools necessary to assemble the bike, with the exception of a torque wrench. If you are not familiar with this level of assembly, we recommend having your local bike shop complete the assembly. Below is a video showing the remaining assembly once you receive the bike. Tires will be set up with tubes. Tubeless rim tape and valves are included on the side.